Quick search

QR Code Tool

Tool

Lead Form Builder

Tool

Bio Page Analytics

Feature

Blog

Resource

Open full search

Refund & Cancellation Policy

Refund & Cancellation Policy

Effective Date: 04/06/2026
Last Updated: 04/06/2026

This Refund & Cancellation Policy explains how payments, subscriptions, cancellations, renewals, refunds, and billing-related issues are handled on [Site Name], operated by [Legal Business Name].

By purchasing or subscribing to any paid plan on [Site Name], you agree to this policy.

1. Scope of This Policy

This policy applies to all paid services offered by [Site Name], including but not limited to:

  • Paid subscription plans

  • Premium themes

  • Advanced analytics

  • QR tools

  • Lead form tools

  • Short link tools

  • Branding-related premium features

  • Any other paid feature or service offered through the platform

2. Free Plans

[Site Name] may offer a free plan with limited features.

Free plans may include restrictions such as:

  • Limited tools

  • Limited themes

  • Watermark

  • Limited analytics

  • Limited customization

  • Feature restrictions

No refund applies to free plans because no payment is charged.

3. Paid Plans and Subscriptions

Paid plans may be available on a monthly, yearly, lifetime, trial-based, or other billing basis as shown on the pricing page.

Before purchasing a paid plan, you should review:

  • Plan price

  • Billing cycle

  • Included features

  • Limitations

  • Renewal terms

  • Cancellation terms

Once a paid plan is activated, premium features may become available immediately.

4. Payment Gateway

Payments may be processed through third-party payment gateways such as Razorpay or other supported providers.

We do not store complete card details, CVV, UPI PIN, net banking password, or sensitive payment credentials.

Payment processing, failed transactions, chargebacks, and payment disputes may also be subject to the terms of the payment gateway.

5. Cancellation

You may cancel your subscription from your dashboard, if the cancellation option is available, or by contacting us at:

[Support Email]

Cancellation usually stops future renewal. It does not automatically mean a refund will be issued.

After cancellation:

  • Your paid features may continue until the end of the current billing period.

  • Your account may be downgraded after the paid period ends.

  • Premium themes or tools may become unavailable after downgrade.

  • Your public page may continue under the free plan, subject to free plan limits.

6. Refund Eligibility

Refunds may be considered only in limited cases, such as:

  • Duplicate payment for the same plan

  • Payment deducted but subscription not activated

  • Technical issue from our side that prevents access to paid features

  • Wrong charge caused by platform/payment processing error

  • Any other case approved by us at our discretion

To request a refund, you must contact us within [Insert refund window, e.g., 7 days] from the date of payment.

Refund requests sent after this period may not be accepted.

7. Non-Refundable Cases

Refunds will generally not be provided in the following cases:

  • You changed your mind after purchase

  • You forgot to cancel before renewal

  • You did not use the paid plan after purchase

  • You selected the wrong plan

  • You no longer need the service

  • You expected business results, leads, followers, sales, or revenue

  • Your account was suspended for policy violation

  • You violated our Terms and Conditions

  • You used premium features after payment

  • You purchased a plan during a discount or promotional campaign marked as non-refundable

  • You are unhappy with third-party platforms linked from your bio page

  • Your public links, QR codes, or short links were affected due to external destination URLs

8. Failed Transactions

If your payment fails but the amount is deducted from your bank account, the amount is usually reversed by your bank or payment gateway as per their processing timelines.

If the amount is not reversed, please contact your bank/payment provider first and then contact us with:

  • Payment date

  • Amount

  • Email/account ID

  • Payment reference ID

  • Screenshot or proof of payment

We will try to verify the payment status with our records/payment gateway.

9. Duplicate Payments

If you are charged twice for the same plan and same billing period, contact us with payment proofs.

After verification, we may:

  • Refund the duplicate payment, or

  • Adjust it against future billing, if mutually agreed

10. Subscription Renewal

If auto-renewal is enabled, your subscription may renew automatically unless cancelled before the renewal date.

You are responsible for:

  • Tracking your renewal date

  • Keeping payment details updated

  • Cancelling before renewal if you do not want to continue

Refunds for renewal payments may not be issued unless required by law or approved by us.

11. Plan Upgrade or Downgrade

If you upgrade your plan, additional charges may apply.

If you downgrade your plan:

  • Downgrade may apply immediately or from the next billing cycle.

  • Premium features may become unavailable.

  • Refund or credit for unused period may not be provided unless clearly stated.

12. Lifetime Plans

If lifetime plans are offered, “lifetime” means the lifetime of the product/service availability, not the lifetime of the user or company.

Lifetime plans may be subject to fair usage, platform changes, feature availability, and legal or technical limitations.

Lifetime plan payments are generally non-refundable after activation unless clearly stated otherwise.

13. Taxes and Gateway Charges

Refunds, if approved, may exclude:

  • Taxes already paid to authorities

  • Payment gateway charges

  • Processing fees

  • Currency conversion charges

  • Bank charges

The refunded amount may be different from the original amount received by us.

14. Refund Processing Time

Approved refunds may take [Insert time, e.g., 7–14 working days] to reflect in your account, depending on the payment method, bank, and payment gateway.

We are not responsible for delays caused by banks, payment gateways, or third-party processors.

15. How to Request Refund or Cancellation

To request cancellation or refund, contact:

Email: [Support Email]

Please include:

  • Registered email address

  • Username

  • Payment date

  • Plan purchased

  • Payment reference ID

  • Reason for refund/cancellation

  • Screenshot/proof of payment, if available

16. Policy Changes

We may update this Refund & Cancellation Policy from time to time.

Changes will be posted on this page with the updated date. Continued use of our services after changes means you accept the updated policy.

17. Contact

For billing, refund, or cancellation queries:

Bytes and Brand Private Limited
Website: https://lnkin.bio
Email: [Support Email]
Address: [Business Address]